Salaried, Non-Exempt with Benefits – 40 Hours per Week
Hourly Range: $14.00 – $21.00
General Job Description
The Program Assistant/Forensic Interviewer works as an essential part of the team at The Patticake House. Under the supervision of the CAC Manager (Senior Forensic Interviewer), the PA/FI works cooperatively with law enforcement, protective services, the judicial system, medical and therapeutic services to meet the needs of children who have been victims of abuse. The PA/FI works to support all program services of the child advocacy center and the staff conducting those services through efficient office management, support of program data input, support of forensic interviewing, scheduling and any other related task related to program services. The PA/FI is a Darkness to Light Stewards of Children Trainer and Co-Facilitator with the CAC Manager for Patticake Pals: “Don’t Weight, Go Ahead and Tell” Training. The PA/FI conducts surveys with program participants and prepares reimbursement forms for CJCC.
Qualifications for Position; Desired Skills and Training
- Bachelor’s degree preferred. Completion of a high school or general equivalency diploma (GED) required.
- Bi-Lingual (Spanish) preferred.
- Ability to work sensitively with traumatized populations, including children and teenagers.
- Ability to keep confidentiality of those served by the PCH.
- Ability to work well independently with integrity and as a team member.
- Experience working with culturally diverse staff, volunteers and residents.
- Ability to do presentations/trainings to groups (adults and youth), including media interviews.
- Dependable transportation and valid GA Driver’s License
- CPR and First Aid training preferred or will be mandated initial training with renewal every two years.
- Passing a physical exam including drug testing and criminal record check is required prior to work.
- Documented stable job history that indicates regular attendance, punctuality and dedication to superior performance of assigned duties.
- Must be able to work cooperatively and confidentially with a variety of stakeholders to the benefit of children.
- Must have the ability to work with parents from a variety of cultural and economic backgrounds in obtaining information and services for the victims of child abuse.
- Must be proficient in all aspects of computer hardware, Microsoft Office and able to be trained in services tracking software program.
- Must be willing to be trained in forensic interviewing.
- Must be willing to attend and testify in all levels of judicial proceedings when called.
- Must have the ability to write and speak effectively.
- Must have valid automobile insurance coverage.
Job Responsibilities and Performance Standards
- Maintaining files and office organization.
- Maintaining all office and program supplies to ensure no break in service.
- Scheduling forensic interviews and medical exams.
- Serve as secondary forensic interviewer.
- Assist the Family Advocate in entering program data and completing surveys.
- Assists with timely compilation of all data for completion of the VOCA VSSR each quarter to send to the RCPCH Assistant Director.
- Timely compilation of all data for completion of the VOCA OPM every six months to send to the RCPCH Assistant Director.
- Accept “on call” assignments as scheduled.
- Support all special events of Ruth’s Cottage and The Patticake House and support at least two Outreach Events per year.
- Support the outreach and education opportunities activities of RCPCH.
- Assist with planning and production of Child Abuse Prevention Month activities.
- Attend all staff meetings.
- Receive forensic interview training and certification plus Darkness to Light Stewards of Children Facilitator Training.
- Receive a minimum of 15 training hours per year post initial job training.
- Perform all other duties as needed for the smooth and effective operation of The Patticake House.
Direct Service Tasks
- Answering the phone and other entry contacts for the PCH.
- Overview of reception/waiting room during interviews and/or exams.
- Conduct surveys with non-offending care givers.
- Conduct non-offending caregiver interviews as needed.
- Support of the Suitcases for Kids community service event.
- Preparation of the bi-annual VOCA OPM report